Fish!: A Remarkable Way to Boost Morale and Improve Results

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Over 5 Million Copies Sold Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic.

Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.Here’s another management parable that draws its lesson from an unlikely source–this time it’s the fun-loving fishmongers at Seattle’s Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company’s troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a “toxic energy dump.” Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don’t make it so easy for Mary Jane. Instead, she’s left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions–such as “Choose Your Attitude,” “Make Their Day,” and “Be Present”–downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you’ll find much to like here. And don’t worry about Mary Jane and kids. Fish! has a happy ending for everyone. –Harry C. EdwardsOver 5 Million Copies Sold Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic.

Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

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3 Responses

  1. John C. Buchanan
    | Reply

    It’s about life! This is a brief, simple, but elegant book that is an eye opener for those of us who grew up with notions like: “Work is serious, let’s have no fooling around!” or “Profit is ‘the only’ way to measure business success.”

  2. Fred Gibbons
    | Reply

    A Fish Story That’s Real & Inspirational What does a “Toxic Energy Dump” and throwing fish have to do with life, especially performance in the workplace? A great deal according to the authors of The Fish.

  3. Nicholas Beatty
    | Reply

    What can you learn from a smelly fishmonger! Can creativity and enthusiasm be learned from a smelly, fishmonger?

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